Returns & Exchanges

Due to the perishable nature of our authentic Indian meal kits, we do not accept physical returns; however, we are committed to your satisfaction and will provide a replacement or refund for any quality issues.

1

Document the Issue

Take clear photos of the damaged packaging or incorrect items received within 48 hours of delivery to help us improve our service.

2

Contact Support

Email our customer care team at [email protected] with your order number and the photos of the products in question.

3

Review Process

Our culinary quality team will review your request within 2 business days to verify the concern and approve the resolution.

4

Receive Resolution

Once approved, we will immediately initiate a full refund to your original payment method or ship a fresh replacement kit at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing